Founded in 1956, the Canadian Mental Health Association Kelowna and District (CMHA Kelowna) is part of Canada’s oldest national charity that helps maintain and improve mental health for all Canadians. As the nation-wide leader and champion for mental health, CMHA helps people access the community resources they need to build resilience and support recovery from mental illness.
At CMHA Kelowna, we are dedicated to Mental Health in our community. No matter how old or how young, we provide support for families and individuals through programs that promote positive mental health and support recovery, while championing the elimination of barriers that can prevent people from thriving. We are a dynamic, innovative and visionary organization. We are seeking individuals who share our vision of a mentally healthy Kelowna and are passionate about making a difference in our community by bringing their particular expertise to our organization. Our success stories are countless, but there is still work to do. This is where you come in…
We are looking for a Medical Office Assistant/Receptionist to join us as we launch Foundry Kelowna, an integrated Health and Social Services Centre for youth and young adults between 12 and 24 and their families.
Working within the context of a client-centered inter-professional model of care and reporting to the Foundry Centre Manager, you will be part of a team providing a full range of services in the support of youth health. Responsibilities range from routine to complex and include maintaining highly confidential records, correspondence and communication, clerical/reception functions, scheduling, and providing clinical support to a range of health care professionals. Ideally, the successful candidate will start in this role around the middle of May, to allow time to set up such items as the EMR, scheduling and billing numbers.
To ensure success in this role you will have completed a Medical Office Assistant course at a recognized institute, and have a minimum of three years’ related experience in a health care office or clinic with excellent knowledge of medical terminology. The ability to work collaboratively and to draw from best practices in order to set up new systems, establish procedures and associated documentation are critical. In addition, you are able to:
- utilize word processing, spreadsheet, database, scheduling and electronic mail applications at an intermediate level;
- complete tasks under pressure with frequent interruptions, be flexible, prioritize work and meet deadlines;
- exercise tact and discretion when handling sensitive and/or confidential matters;
- maintain accuracy and attention to detail;
- compose routine correspondence using clear and concise English;
- thrive in a team environment while working independently;
- communicate in a courteous and professional manner with the general public, people experiencing mental illness and their family members, funders, volunteers, staff and other community partners;
- adapt to changing environments and take pride in making a difference within our community.
- Have the capacity to support billing, supply orders and other needs of itinerant staff (including physicians)
To apply for this exciting new role, please forward a cover letter and resume by April 25, 2017 to: Tanja Halsall, Director of People and Operations; Tanja.Halsall@cmha.bc.ca
CMHA is an equity employer and encourage applications from women, persons with disabilities, members of visible minorities, First Nations, Inuit, and Metis people, people of all sexual orientation and genders, and others who may contribute to our further diversification.