Founded in 1956, the Canadian Mental Health Association Kelowna and District (CMHA Kelowna) is part of Canada’s oldest national charity that helps maintain and improve mental health for all Canadians. As the nation-wide leader and champion for mental health, CMHA helps people access the community resources they need to build resilience and support recovery from mental illness.
At CMHA Kelowna, we are dedicated to Mental Health in our community. No matter how old or how young, we provide support for families and individuals through programs that promote positive mental health and support recovery, while championing the elimination of barriers that can prevent people from thriving. We are a dynamic, innovative and visionary organization. We are seeking individuals who share our vision of a mentally healthy Kelowna and are passionate about making a difference in our community by bringing their particular expertise to our organization.
We are seeking a full time Volunteer & Practicum Coordinator to join our team. This is a permanent, 30-hour per week position. As the successful candidate, you will be responsible for the attraction, orientation, retention and ongoing management of our exceptional volunteers and practicum students. As a key member of the team responsible for offering our volunteers an exceptional experience, you will lead the administration process associated with onboarding our Board Directors, ensure consistent and current communication with Directors around agency policy, track volunteer hours and generate associated reports.
The ability to represent CMHA Kelowna within our community, working closely with post-secondary institutions, building relationships with community groups and other volunteer organizations will lead to success in this role.
- Implements volunteer programs to meet pre-established goals and objectives, including determining methods of operating the program, conducting ongoing evaluation and implementing improvements as necessary;
- Recruits, interviews, selects, trains, and orients volunteers according to program policies;
- Places and schedules volunteers by liaising with managers, matching volunteer skills with available opportunities, and preparing volunteer work schedules;
- Supervises volunteers, evaluating performance, provides feedback and re-directs if required;
- Ensure that volunteers work in a safe, healthy, and supportive environment in accordance with all appropriate legislation and regulations;
- Evaluate volunteers annually in consultation with program supervisors, as appropriate, to provide improved volunteer/program fit and progress;
- Plan and implement formal and informal volunteer recognition activities to thank and recognize the contribution of volunteers to the organization;
- Maintains databases to assist with volunteer and event management; Maintains contact with community groups and volunteer organizations to promote interest, participation, and support for the program(s);
- Provides event support and coordination.
- Post-secondary Degree or Diploma in related field;
- Ability to establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization;
- Advanced knowledge of MS Office and Excel;
- Able to work efficiently as a part of a team as well as independently;
- Exceptional administration abilities including database management;
- Excellent communication skills with proven ability to communicate in a courteous and professional manner with the general public including people experiencing mental illness and their family members, funders, volunteers, staff and other community partners;
- Keen attention to detail;
- Ability to complete work in a priority order, meeting a high degree of professionalism and quality;
- Highly resourceful and excellent problem solving skills;
- Ability to work effectively as part of a high performing team and a passion for enabling success by providing exceptional support;
- Previous experience in a charitable environment is strong asset but not required.
- This position requires some evening and weekend work.
To apply for this exciting and impactful opportunity, please forward a cover letter and resume by June 3rd, 2018 to Lisa Fletcher, Facilities & Operations Manager at firstname.lastname@example.org
CMHA is an equity employer and encourage applications from women, persons with disabilities, members of visible minorities, First Nations, Inuit, and Metis people, people of all sexual orientation and genders, and others who may contribute to our further diversification.
We appreciate and thank all applicants for their interest, however only short-listed candidates will be contacted.