Who is a Home Support Worker?
Home Support Workers within our organization provide in-unit assistance to support housing program residents to live successfully in a residential setting. The Home Support Worker will assist participants with acts of daily living (hygiene, physical health, and home health), and work in a case-work role to connect residents to other supports and make positive steps towards goals. The Home Support Worker will liaise with the Team Lead and work together to define plans of action and support. The Home Support Worker works front-line with Tenant Support Workers as a team to create a positive experience for residents. The ideal candidate will have experience working with individuals experiencing mental health and/or substance use and have a passion for providing person-centered care.
This role offers 37.5 hours per week, Tuesday to Saturday, at located at our Ellis Place facility.
What Does a Home Support Worker Do?
- Provides feedback and input regarding participants’ needs, performance, and progress;
- Participates in and oversees various participant-focused social and recreational activities;
- Identifies available social, economic, recreational, and educational services and resources in the community that will meet participants’ needs. Provides participants with related information;
- Assists participants with activities of daily living;
- Completes and maintains related records and documentation such as statistics, progress reports, and daily logs;
- Receives participant feedback, and inquiries and complaints, and responds as required;
- Perform housekeeping activities relating to maintaining a safe and healthy environment, this may include daily room cleans, and assisting in implementing care plans related to unsafe environments.
- Strong interpersonal and communication skills; including sensitivity to diverse backgrounds;
- Demonstrated strength and training with Microsoft Office Suite, specifically Excel;
- Able to complete a variety of computer based paperwork and administration duties;
- Performs other related duties as assigned.
Your Strengths & Experience:
- Grade 12 as well as a Diploma in Community Social Service or an equivalent combination of education, training, and experience or other qualifications determined to be reasonable and relevant to the level of work;
- Class V BC Driver’s License;
- Certificates in CPR, First Aid, and Food Safe;
- Physical ability to carry out the duties of the position;
- Ability to work independently and in cooperation with others;
- Ability to communicate effectively, both verbally and in writing;
- Ability to organize and prioritize;
- Ability to observe and recognize changes in participants;
- Ability to establish and maintain rapport with participants;
- Ability to instruct;
- Ability to analyze and resolve problems;
- Exceptional conflict resolution and crisis intervention skills.
Who is CMHA...?
At CMHA Kelowna, we are dedicated to Mental Health in our community. No matter how old or how young, we provide support for families and individuals through programs that promote positive mental health and support recovery, while championing the elimination of barriers that can prevent people from thriving. We are a dynamic, innovative and visionary organization. We are looking for someone who shares our vision of a mentally healthy Kelowna and are passionate about making a difference in our community by bringing their particular expertise to our organization. Like what you hear…fantastic, check us out:
CMHA Kelowna Offers you...
- A competitive salary
- All of the other Dental, Health & EAP Benefits
- 3 weeks vacation
- 12 sick days per year
- RRSP matching program
- A work life balance that actually works with you
- A culture that embodies ‘walk the talk’ form our Leadership Team
- As a non-profit, we definitely do NOT have foosball and free snacks, but what we DO have, is the ability to empower our teams, be a part of something bigger…and learning and growing in an organization that fosters transparency and trust.
To apply for this opportunity, please forward a cover letter and resume to John West, HR Coordinator at [email protected] by October 19, 2020.
CMHA Kelowna is an equity employer and encourages applications from all individuals who may contribute to the diversity of our workplace. This includes persons with diverse abilities, all persons of colour including Black and Indigenous (First Nations, Metis, and Inuit), and people of all sexual orientations and genders.