CMHA Kelowna

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Home » Wellness Initiatives » Peer Support Services

Peer Support Services

Peer Support Services are for people coping with the isolating effects of mental health issues and stigma. Peer Support is for anyone who wishes to connect with other individuals with lived experience in a wellness-based environment. We aim to break isolation and provide support from people who understand what it’s like to live with mental health issues.

Our programs provide a consistent, non-judgmental, confidential and respectful learning and sharing environment.

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Peer Support Group

Peer Support Groups are offered weekly and facilitated by people with lived experience – both volunteers and staff. In Peer Support, people can share their experiences with mental health problems, discuss strategies for wellness, and provide mutual support in their journey towards recovery.

One-on-One Peer Support

For those in need of advanced support, one-to-one mentorship is available. Our Peer Mentors are people with lived experience; they are there to listen, provide support and understanding, and can assist with goal-setting, wellness planning and recovery options. Peer Mentors are screened volunteers who have completed comprehensive training. Our mentors are not counsellors or therapists but they can play a valuable role in the recovery process.

Hospital Support

Volunteer mentors accompany our Peer Support Team Lead to the psychiatric unit at Kelowna General Hospital, where they lead weekly activity groups and provide information on CMHA programs and services. Hospital Support aims to decrease isolation, provide support, and ease the transition back into the community.

A referral from a mental health professional, local agency or family doctor is required to access these services.

How do I participate?

1. Download our referral form or pick one up at the front desk (504 Sutherland Ave).

2. Have the form completed by the professional most familiar with your mental health history (your case worker, psychiatrist, mental health worker, family physician or other professional support) and return it to reception by mail, fax or in person.

3. Once we have reviewed your referral, our Peer Support Team Lead will contact you to provide more information on accessing Peer Support.

How do I get more information?

Please contact us at (250) 861-3644 or by email.

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CMHA Kelowna
504 Sutherland Avenue, Kelowna, BC. V1Y 5X1
Phone: 250-861-3644
Fax: 250-763-4827
E-mail: [email protected]


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