Emergency
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Call 911
Go to the nearest emergency room or follow the emergency instructions provided by your doctor, mental health professional or care team. If your community has a mental health care, you can call 911 to request it.
Find Help Now
Please see below for a list of emergency and non-emergency resources.
Find help now if you are in an emergency or crisis.
Select the Call Now button to be connected immediately.
Mental Health & Substance Use Supports
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310-6478
No Area Code Needed. For Mental Health and Substance Use services within Interior Health call 310-MHSU (6478). You will be automatically routed to the closest Community MHSU centre where staff will take the call, determine where to direct the call, and connect you through to the appropriate service.
Kid’s Help Phone
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1-800-668-6868 or text 686868
24 hours a day for children and youth aged 5 to 20 to speak to a professional counsellor. It’s free, confidential, anonymous and available across Canada. They can also refer you to local services and resources. Kid’s Help Phone is available in English and French.
Find help now if you are in a non-emergency.
Virtual Counselling Services
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Virtual Counselling Services: Adults ages 25+, weekdays during the afternoon (excluding holidays), free of charge to individuals, couples, families, and caregivers of youth who are struggling. Those who are having difficulty coping with the challenges related to the COVID pandemic are also welcome to access these supports.
bc211 or call 211:
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During the COVID19 crisis
bc211 or call 211: During the COVID19 crisis, seniors (65+) needing assistance and volunteers prepared to help may register by calling or visiting the website. Plus, anyone looking for non-medical community and social services information and referrals can use the system for free 24/7, 7 days a week. Multiple languages available.
Foundry Kelowna
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For youth aged 12- 24 and their families, 100-1815 Kirschner Road, currently by appointment only please call 236-420-2803. For online resources go to: www.foundrybc.ca
Homewood Health's Phone Counselling
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Visit www.wellnesstogether.ca or call 1-866-585-0445 24/7 for free counselling
Indigenous People
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250-723-4050
Adults & elders 250 723 4050, children & youth 250 723 2040 24 hour crisis line from the KUU-US Crisis Line Society. www.kuu-uscrisisline.ca for more information
BC Partners for Mental Health and Addictions Information
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Visit www.heretohelp.bc.ca for the Mental Disorder Toolkit, more fact sheets and personal stories about mental disorders. The Toolkit is full of information, including templates for creating your action plan and tips for avoiding crisis and emergencies.
Resources available in many languages
For each service below, if English is not your first language, say the name of your preferred language in English to be connected to an interpreter. More than 100 languages are available.
BounceBack
BounceBack a self-management course for people who experience low to moderate depression or anxiety. It’s offered in two different formats: you can complete the course online on your own or work with a coach who can help motivate you, solve problems, and work through the materials
HealthLink BC
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or call 811
HealthLink BC to access free, non-emergency health information for anyone in your family, including mental health information. Through 811, you can also speak to a registered nurse about symptoms you’re worried about, or a pharmacist about medication questions.
We’re here to support you and your family.
Find out more about how this organization helps to create a mentally healthy community.
