This role is full time, 12 month term, housing based case management within a youth focused supportive housing program that offers 37.5 hours per week, Wednesday to Friday 7:00pm – 2:30am and Saturday to Sunday 9:00pm – 4:30am.
WHO IS A YOUTH TENANT SUPPORT WORKER?
The Youth Tenant Support Worker is responsible for supporting young people who will be housed on a Youth specific floor at a market housing building site on Benvoulin. The residents will be those who were homeless or at risk of homelessness. The Youth Tenant Support Worker works with a team to build individualized care plans that include; health referral and advocacy, social connection, life skills development, employment and education support. The Youth Tenant Support Worker provides support to clients to address quality of life issues that affect their health, wellness and connection with the community they live in and aims to achieve housing stability for each young person.
WHAT DOES A YOUTH TENANT SUPPORT WORKER DO?
- Foster and maintain collaborative relationships with housing, health and social service professionals addressing clients’ needs;
- Create care plans to focus on housing stability;
- Connect clients to income supports to which they are entitled: Income Assistance, Persons with Disability (PWD), GST rebates, income tax rebates, advocacy with income assistance personnel;
- Liaise with community agencies and businesses to fulfill program needs and ensure a smooth flow of information and resources;
- Provide appropriate information and referrals to appropriate agencies;
- Provide an ethical, efficient and therapeutic approach to dealing with crisis intervention in a timely manner;
- Provide safe care to the client in potentially dangerous situations;
- Prepare referral letters and offer referral information to client;
- Maintain files, case notes and daily statistics;
- Maintain timely statistics regarding contacts and activities;
- Meet regularly with Team Lead and Support Workers;
- Update information as required to assist other agencies;
- Ensuring all tenant’s guests are leaving Bright Mindz by 11PM daily;
- Other duties as required.
YOUR STRENGTHS & EXPERIENCE:
- Grade 12 as well as a Diploma in Community Social Service or an equivalent combination of education, training, and experience or other qualifications determined to be reasonable and relevant to the level of work;
- Criminal Record Check in the Vulnerable Sector is required;
- Experience working specifically with youth and the Ministry of Children and Family Development (MCFD);
- Experience providing mediation/conflict resolution;
- Demonstrated skill in supporting youth experiencing homelessness and providing quality, evidence-based services;
- Computer literacy skills;
- Written and verbal communication skills;
- Knowledge of health and social service systems with understanding of the complexity of the income assistance system;
- Experience working with people experiencing homelessness, including those with serious mental illness and/or addictions and complex health and social issues;
- An ability to manage a flexible work schedule;
- Current first aid certification is considered an asset.
WHO IS CMHA KELOWNA?
At CMHA Kelowna, we are dedicated to Mental Health in our community. No matter how old or how young, we provide support for families and individuals through programs that promote positive mental health and support recovery, while championing the elimination of barriers that can prevent people from thriving. We are a dynamic, innovative and visionary organization. We are looking for someone who shares our vision of a mentally healthy Kelowna and are passionate about making a difference in our community by bringing their particular expertise to our organization. To learn more, check out our website at www.cmhakelowna.org
CMHA KELOWNA OFFERS YOU:
- A competitive hourly range of $23.27/hr – $26.64/hr
- Dental, Health & EAP Benefits
- RRSP matching program
- 6% vacation accrual
- Personal Health Days
- A workplace culture that fosters learning, transparency, trust and team work
To apply for this opportunity, please forward a cover letter and resume to: Hayley Romanchuk, HR Coordinator; [email protected]
As an employer, CMHA Kelowna strives to create a workplace that respects and values all individuals, minimizes bias, and promotes the equity, diversity, and inclusion of different perspectives and ideas. At CMHA Kelowna that means welcoming diversity in mental health, race, ethnicity, and culture. It also means diverse abilities, age, religion, sexual orientation, socio-economic status, gender identities, education, marital status, language, and physical self expression. These values are embedded in the work CMHA Kelowna does every day.
We appreciate and thank all applicants for their interest, however only short-listed candidates and those legally eligible to work in Canada will be contacted.