CMHA Kelowna is hiring a full-time Tenant Support Worker (TSW) Tuesday to Saturday 7:00am – 3:00pm for our Gordon Place Supportive Housing Program.

WHO IS A TENANT SUPPORTER WORKER?

Tenant Support Workers within our organization provide assistance, support and basic life skills training to housing program residents. Ensuring the safety and security of the Program Participants and their living environment while encouraging independence, self-responsibility and the healthiest lifestyle possible will be critical to success in this role.

WHAT DOES A MHSU SPECIALIST DO?

• Provides feedback and input regarding participants’ needs, performance, and progress;
• Monitors medication to participants and provides medication reminders, in accordance with established policy;
• Participates in and oversees various participant-focused social and recreational activities;
• Identifies available social, economic, recreational, and educational services and resources in the community that will meet participants’ needs. Provides participants with related information;
• Assists participants with activities of daily living;
• Completes and maintains related records and documentation such as statistics, progress reports, and daily logs;
• Receives participant feedback, and inquiries and complaints, and responds as required;
• Perform housekeeping duties such as sweeping and mopping floors, vacuuming, dusting, washing dishes, and laundry;
• Performs outdoor residence maintenance as required;
• Provides direction to volunteers/practicum students as required;
• Performs other related duties as assigned.

YOUR STRENGTHS & EXPERIENCE:

• Grade 12 as well as a Diploma in Community Social Service or an equivalent combination of education, training, and experience or other qualifications determined to be reasonable and relevant to the level of work;
• Class V BC Driver’s License;
• Certificates in CPR, First Aid, and Food Safe;
• Physical ability to carry out the duties of the position;
• Ability to work independently and in cooperation with others;
• Ability to communicate effectively, both verbally and in writing;
• Ability to organize and prioritize;
• Ability to observe and recognize changes in participants;
• Ability to establish and maintain rapport with participants;
• Ability to instruct;
• Ability to analyze and resolve problems;
• Exceptional conflict resolution and crisis intervention skills.

WHO IS CMHA…?

At CMHA Kelowna, we are dedicated to Mental Health in our community. No matter how old or how young, we provide support for families and individuals through programs that promote positive mental health and support recovery, while championing the elimination of barriers that can prevent people from thriving. We are a dynamic, innovative and visionary organization. We are looking for someone who shares our vision of a mentally healthy Kelowna and are passionate about making a difference in our community by bringing their particular expertise to our organization. Like what you hear…fantastic, check us out:  https://cmhakelowna.com/

CMHA KELOWNA OFFERS YOU…

• A competitive wage of 23.27/hr
• 12 sick days per year
• A work life balance that actually works with you
• A culture that embodies ‘walk the talk’ form our Leadership Team

To apply for this opportunity, please forward a cover letter and resume and cover letter to Brittney Krawchuk, [email protected].

As an employer, CMHA Kelowna strives to create a workplace that respects and values all individuals, minimizes bias, and promotes the equity, diversity, and inclusion of different perspectives and ideas. At CMHA Kelowna, that means welcoming diversity in mental health, race, ethnicity, and culture. It also means diverse abilities, age, religion, sexual orientation, socio-economic status, gender identities, education, marital status, language, and physical appearance. These values are embedded in the work CMHA Kelowna does every day.

We appreciate and thank all applicants for their interest, however only short-listed candidates and those legally eligible to work in Canada will be contacted.

WHO IS A MHSU SPECIALIST?

The Mental Health & Substance Use (MHSU) Specialist is responsible for providing recovery-oriented services in a supportive housing setting to residents with complex issues including mental health, substance use, trauma, general health conditions. This role will develop and provide services to maintain or improve the health and social well-being and functioning of the residents at McCurdy Place. The successful candidate will work collaboratively with the internal team, other health care teams or professionals, participants, families and the greater community. The Mental Health & Substance Use Specialist will provide empathetic and nonjudgmental care to residents, grounded in a recovery-focused, strengths based and community-oriented philosophy of care. The MHSU Specialist will be accessible by all 49 residents at McCurdy Place, including 17 youth.

WHAT DOES A MHSU SPECIALIST DO?

• Provision of individual treatment, education and ongoing assessment of progress to residents using evidence-based modalities including: cognitive behavior therapy (CBT), mindfulness, dialectical behavior therapy (DBT), interpersonal therapy, and trauma-informed care
• Provides a continuum of addiction and recovery support (prevention, relapse prevention) using health promotion and harm reduction approaches, as well as with a youth focus if applicable
• Provides direct psychosocial care, counselling and group work, system navigation and advocacy, education and linkage to relevant specialized complex care resources while facilitating resident self-management
• Work with residents to create housing based Recovery Wellness Plans
• Provides education, instruction, and support to building staff and/or participants in a one-on-on or small group setting using recovery-focused, health promotion and community building approaches regarding various topics, such as sexual health, nutrition, addictions, etc, as needed;
• Works collaboratively with the internal building team, other health professionals and community partners, participants, families and various support people in the identification, care planning and resolution of recovery, ethical dilemmas, and coordination and integration of care;
• Works to provide intensive community and housing environment support maintaining a high level of empathy while also implementing compassionately informed boundaries;
• Helps aid in building a harm reduction culture within a recovery oriented building
• Other duties as required.

YOUR STRENGTHS & EXPERIENCE:

• 3 years practical and related experience in Mental Health and Substance Use is required. Experience facilitating group programs/therapy is required.
• Professional designation, such as LPN, SW or OT preferred.
• Experience working in a residential setting is considered a strong asset.
• Experience working with individuals that have experienced homelessness.
• Knowledge of recovery focused and harm reduction community resources and supports is considered a strong asset.
• Knowledge of multiple treatment modalities including: cognitive behavior therapy, acceptance and commitment therapy, mindfulness, dialectical behavior therapy, and interpersonal therapy.
• Demonstrated excellent interpersonal skills and the ability to work collaboratively with all members of the McCurdy Place team and in community
• Exercise initiative and good judgment with ability to multi-task in a fast paced, challenging environment, often with competing priorities.
• Evidence of ongoing professional development in mental health and addiction assessment and treatment is highly desirable.
• Knowledge of community resources available for participant/family support and related health services
• Ability to work independently and demonstrate self-management and time management skills
• An ability to manage a flexible work schedule;
• Must possess a valid driver’s license, reliable vehicle for business purposes and acquire liability insurance;
• Current first aid certification.

WHO IS CMHA…?

At CMHA Kelowna, we are dedicated to Mental Health in our community. No matter how old or how young, we provide support for families and individuals through programs that promote positive mental health and support recovery, while championing the elimination of barriers that can prevent people from thriving. We are a dynamic, innovative and visionary organization. We are looking for someone who shares our vision of a mentally healthy Kelowna and are passionate about making a difference in our community by bringing their particular expertise to our organization. Like what you hear…fantastic, check us out:  https://cmhakelowna.com/

To apply for this opportunity, please forward a cover letter and resume and cover letter to Brittney Krawchuk, [email protected].

As an employer, CMHA Kelowna strives to create a workplace that respects and values all individuals, minimizes bias, and promotes the equity, diversity, and inclusion of different perspectives and ideas. At CMHA Kelowna, that means welcoming diversity in mental health, race, ethnicity, and culture. It also means diverse abilities, age, religion, sexual orientation, socio-economic status, gender identities, education, marital status, language, and physical appearance. These values are embedded in the work CMHA Kelowna does every day.

We appreciate and thank all applicants for their interest, however only short-listed candidates and those legally eligible to work in Canada will be contacted.